Privacy Policy

This Privacy Policy ("Privacy Policy") applies to the services operated by Vital X Labs, LLC, doing business as WGSD Training ("we," "our," or "us"). It covers information we collect through your use of our training and nutritional services, as well as merchandise purchases, accessible via our website wgsdtraining.com, IP address, social media accounts, or other online products and services offered or designated by us (collectively, the "Site"). This Privacy Policy explains how we collect, use, share, maintain, protect, and otherwise process information relating to natural persons ("Personal Information").

1. How We Collect Information

We collect information in various ways, including:

  • Information You Provide: When you sign up for our training and nutritional services, register for our programs, or contact us through our Site, we collect personal information such as your name, email address, phone number, and other details necessary to deliver our services.

  • Information from Merchandise Purchases: We collect personal information related to merchandise orders, including your name, address, and payment details.

  • Automatically Collected Information: We may collect information about your device, IP address, and browsing behavior through cookies and similar technologies to improve our Site and services.

2. What Information We Collect and How We Use It

  • Personal Information: When you register for our training programs or purchase merchandise, we collect details such as your name, email, phone number, shipping address, and payment information. We use this data to deliver our services, process transactions, and communicate with you about your account and our offerings.

  • Health and Fitness Information: For clients of our training and nutritional services, we may collect health and fitness-related information that you voluntarily provide, such as your goals, dietary preferences, and exercise habits. This information is used to personalize your training and nutrition plans.

  • Communication Data: We collect and use your contact details to send you important updates, marketing communications (if you have opted in), and service-related messages.

3. Service Providers

We may employ third-party companies and individuals to facilitate our Site and services, operate the Site on our behalf, perform Site-related services (e.g., maintenance, database management, web analytics), or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes, to protect our rights or the rights of a third party, to protect the safety of the public or any person, or to prevent or stop any illegal or unethical activity.

5. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

6. Links to Other Sites and Services

Our Site may contain links to third-party websites and services. If you click on a link to another website or service, you will be directed to that third party’s site. We have no control over and are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of every site you visit.

7. How We Store and Protect Information

  • Information Security: We use commercially reasonable safeguards to preserve the integrity and security of your personal information. However, we cannot guarantee the absolute security of any information you provide to us.

  • Breach Notification: If there is a breach of security affecting your personal data, we will notify you via email or through our Site as required by applicable law.

8. Choices and Controls

  • Email Communications: You can opt out of receiving marketing emails by following the unsubscribe link or contacting us directly.

  • Text Message Communications: To opt out of receiving text messages, reply with "STOP," "UNSUBSCRIBE," or a similar keyword.

  • Cookies: You can manage your cookie preferences through your browser settings.

9. Customer Care

If you experience any issues or have concerns regarding our services or policies, please contact us at support@vitalxlabs.com. We are committed to providing excellent customer service and resolving any issues promptly.

10. Supplemental California Privacy Notice

This section applies solely to California residents and supplements the information in our main Privacy Policy. The California Consumer Privacy Act of 2018 ("CCPA") provides California residents with specific rights regarding their personal information.

Categories of Personal Information Collected

We collect the following categories of personal information from California residents:

  • Identifiers: Name, email, phone number, and address.

  • Commercial Information: Records of merchandise purchases.

  • Internet or Other Electronic Network Activity: IP address and browsing history.

Your Rights Under the CCPA

  • Access to Personal Information: You have the right to request access to the personal information we have collected about you.

  • Deletion of Personal Information: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at support@vitalxlabs.com. We will verify your identity before processing your request.

11. Additional Privacy Rights for California Residents

  • Authorized Agents: You may designate an authorized agent to make a request on your behalf. We will require verification of the agent's authority and your identity.

  • "Do Not Sell My Personal Information": We do not sell personal information, as defined by the CCPA.

12. Your Acceptance of These Terms

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree with our policies, please do not use our Site. Your continued use of the Site following any changes to this Privacy Policy will signify your acceptance of those changes.